1. User Eligibility

1.1 Users must be at least 18 years old, or use the website under the supervision of parents/guardians;

1.2 By registering an account, users represent that the information provided is true, accurate, and complete, and that they have the legal right to use the provided payment method.

2. Account Usage Rules

2.1 Users shall properly keep their account passwords and bear responsibility for all operations conducted under their accounts;

2.2 Lending, renting, or selling accounts is prohibited. If any abnormal account activity is detected, users shall immediately notify the website customer service.

3. Purchases and Transactions

3.1 Order Confirmation: An order is formally confirmed after the user submits the order and completes payment. The website will prepare and ship the goods according to the order information;

3.2 Product Information: The website endeavors to ensure the accuracy of product descriptions, images, and prices. However, due to fluctuations in the cross-border supply chain, if stockouts or price errors occur, the website reserves the right to cancel the order and issue a full refund;

3.3 Payment Responsibility: Users shall complete payment on time. The website shall not be liable for failed order processing due to payment failures;

3.4 Cross-Border Related Matters: Users shall comply with the import regulations of the destination country (e.g., toy safety standards, tariff policies). The user shall bear sole responsibility for customs clearance delays, seizures, or fines caused by non-compliance with local regulations.

4. Products and Services

4.1 Toy Standards: All products comply with international toy safety standards (e.g., ASTM F963, EN 71, GB 6675), and the product detail pages indicate age appropriateness and safety instructions;

4.2 Safety Responsibility: Users shall use toys in accordance with the age range indicated on the product. Children under 13 years old must use toys under the supervision of parents/guardians. The website shall not be liable for safety issues caused by improper use;

4.3 Return and Refund Policy:

Returns and refunds are supported within 30 days of receipt, provided the product is unopened and in a condition suitable for resale;

For returns/refunds due to product quality issues, round-trip shipping costs shall be borne by the website; for returns due to personal reasons (e.g., dislike, wrong purchase), return shipping costs shall be borne by the user;

Custom-made products and special-priced products (marked as non-returnable) are excluded.

5. Intellectual Property Rights

5.1 All content on the website (text, images, logos, product design drawings, etc.) is protected by intellectual property rights owned by the website. Reproduction, distribution, or commercial use of such content is prohibited without authorization;

5.2 For content uploaded by users (e.g., reviews, product photos), users grant the website a free, non-exclusive right to use (including display and distribution). Users warrant that the uploaded content does not infringe on the intellectual property rights of third parties.

6. Prohibited Actions

6.1 Using the website for illegal activities such as fraud, money laundering, or smuggling is prohibited;

6.2 Uploading illegal, pornographic, violent, or other inappropriate content is prohibited;

6.3 Attacking or tampering with the website system, or interfering with the normal operation of the website is prohibited.

7. Disclaimer

7.1 The website endeavors to ensure stable service but shall not be liable for order delays or failure to fulfill orders caused by force majeure (e.g., natural disasters, logistics disruptions, policy changes);

7.2 The website shall not be directly liable for the service quality of third-party service providers (e.g., logistics, payment). The website may assist in coordinating the resolution of related issues.

8. Dispute Resolution

8.1 These Terms shall be governed by the laws of the website’s operating jurisdiction (e.g., the laws of the People’s Republic of China);

8.2 Disputes arising from these Terms shall first be resolved through negotiation between the parties. If negotiation fails, the dispute shall be submitted to the competent court with jurisdiction in the website’s operating jurisdiction for litigation.

9. Contact Information

For questions regarding the Privacy Policy or Terms of Service, please contact us via:

Email: [your-email@example.com]

Phone: [your-phone-number]

Address: [your-business-address]